SW
Samantha W
1 reviews | Active since Aug 2017
06 Nov 2020, 09:46
PATHETIC SERVICE
Ridiculous service. They have been sitting with my microwave for over a week. And refuse to do a refund or exchange even though it states that its my right as per the consumer protection act! The store manager promised to give feedback on Monday.. Today is Friday and I still haven't heard from him! Their customer care center contacted me only via email which was 2days ago... I am still awaiting feedback from them. Absolutely pathetic service from Marko! This is how they treat regular customers!
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Samantha W's updateReviewer Update
06 Nov 2020, 10:38This seems to be your automated reply. If I do not receive positive feedback before end of business today you will see my video on how you treat customers recored at your Carnival Boksburg store and posted on all social media platforms. And I will let the public know just how you take advantage of the system! That is why the consumer protection act is there... To protect customers from retailers like yourselves. I know my rights! And I demand a refund or exchange TODAY! Get your useless management team to contact me!
SW
Samantha W's update06 Nov 2020, 10:38
Reviewer Update
This seems to be your automated reply. If I do not receive positive feedback before end of business today you will see my video on how you treat customers recored at your Carnival Boksburg store and posted on all social media platforms. And I will let the public know just how you take advantage of the system! That is why the consumer protection act is there... To protect customers from retailers like yourselves. I know my rights! And I demand a refund or exchange TODAY! Get your useless management team to contact me!