EM
Elias M
1 reviews | Active since Oct 2022
04 Oct 2022, 11:17
Pathetic service
I placed an online order at makro on the 13th September 2022, and seemly my order got lost between the couriers and the makro bloemfontein store and that led to my nightmare of not receiving my order..I tried to talk to makro bloemfontein online division, no one assisted me only empty promises till today.. I requested for the order to be canceled for a refund, nothing helped and for some reason their phone only rings without answering...I have never experience such a pathetic and scrupulous online service from online retailers I have used before...I am never ever buying anything at makro...I urge everybody that was thinking of buying from makro to reconsider, especially makro bloemfontein.
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Elias M's updateReviewer Update
19 Oct 2022, 14:34I would like to thank Naledi from Makro Bloemfontein, who came forward and attended to my query and made sure that I get my refund, she was very...very...very polite and helpful and went an extra mile to sort this matter..I hope she will remain like that and always help people about in the same manner that she helped with. With this type of attendance to matters, I believe Makro will grow to greater heights if it has people like Naledi..
Thank you.
Thank you.
EM
Elias M's update19 Oct 2022, 14:34
Reviewer Update
I would like to thank Naledi from Makro Bloemfontein, who came forward and attended to my query and made sure that I get my refund, she was very...very...very polite and helpful and went an extra mile to sort this matter..I hope she will remain like that and always help people about in the same manner that she helped with. With this type of attendance to matters, I believe Makro will grow to greater heights if it has people like Naledi..
Thank you.
Thank you.