Pathetic Service delivery

Purchased a microwave in October 2024 from Makro Strubensvalley . Microwave Pc board blew . Still under warranty . Took it in for repairs . Waited 2 and half weeks for the repairs to be done . Finally got a call from makro to come and collect . Brought it home and noticed the entire front cover is loose and not coming on . It’s in a worst condition than when I sent it in . Tried calling and NO ONE answers their phones . They not prepared to replace either . Worse service I ever received. Will never buy there again nor any Defy product . To date no one from Makro has contacted me after they promised to call back .