CS
Cornelius S

1 reviews | Active since Feb 2021

09 Feb 2021, 20:31

Pathetic service

Hi all I'm so f@#kning angry at Makro I've bought a new TV last year on black Friday and 2 weeks in it stopped WORKING. The technicians came and collected my TV but almost ****ing 3 months later I get no response back or ****ing NOTHING. Makro you guys are pathetic and the worst service I've ever SEEN. It's costing me money calling after your pathetic people and still NOTHING. WHAT THE **** ARE TOU DOING? REALLY GIVE ME FEEDBACK! I WANT ALL MY MONEY BACK THAT I CALLED YOU GUYS! ****SAKES! REALLY GIVE ME FEEDBACK. PATHETIC PATHETIC PATHETIC..... MY ****ING REF NR IS *** IF THAT MEANS ANYTHING.... IF I DON'T HEAR ANYTHING I'M TAKING THIS TO THE NEWSPAPERS AND I'LL GO AS FAR AS I CAN! ****ING USELESS RETAIL STORE

0
Replies (1)
Makro
Makro's reply10 Feb 2021, 12:00
Official
Good day Cornelius,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team