Pathetic service by Makro

During Black Friday week, I purchased a ps4 Spider-Man bundle for R4499 with delivery to take place between 7-10 days. . On the 01/12 I received an email indicating that the delivery will only take place on the 14th. I thereafter received a telephone call from a gentleman from makro who promised that the delivery will take place by no later than the 14/12 , and apologized for the inconvenience caused. Today, on the 19/12 , I receive an email indicating that this product will be refunded. This is pathetic service since I could have got this product at the same price at various other stores. makro did not even have the decency to call. I now see the product advertised on the makro website for R7999, which is contrary to the email received early that there is no stock. I have delayed my holiday waiting for this product, as Makro had promised. This is against the law since I am now faced at a loss as a consumer .