MB
Magdeline B
1 reviews | Active since Jun 2016
01 Dec 2022, 10:40
PATHETIC SERVICE AND STILL WAITING FOR MY ORDERS
I am so disappointed with Makro online orders, the call center is even worse because they keep on singing the same song ''ESCALATING IT" this the worst service i ever received. Can someone check what is happening with my two order number 1. MAK*** (They came Sunday to a business address even when i stated that its Monday to Friday) 2. order no MAK*** (on the 29th they brought my order with 2 outstanding baby soft tissues, i ordered 4 quantity and not 2. my details have not changed and i am not getting any communications, i called the silver lakes Makro but no answer...Call center is worse as no one knows anything
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Replies (2)MB
Magdeline B's updateReviewer Update
05 Dec 2022, 08:19I have bot received any call or email on how they will resolve my query
MB
Magdeline B's update05 Dec 2022, 08:19
Reviewer Update
I have bot received any call or email on how they will resolve my query
MB
Magdeline B's updateReviewer Update
06 Dec 2022, 13:56 PATHETIC SERVICE AND STILL WAITING FOR MY ORDERS I am so disappointed with Makro online orders, the call center is even worse because they keep on singing the same song ''ESCALATING IT" this the worst service i ever received. Can someone check what is happening with my two order number 1. MAK*** (They came Sunday to a business address even when i stated that its Monday to Friday) 2. order no MAK*** (on the 29th they brought my order with 2 outstanding baby soft tissues, i ordered 4 quantity and not 2. my details have not changed and i am not getting any communications, i called the silver lakes Makro but no answer...Call center is worse as no one knows anything CAN SOMEONE TELL ME WHAT IS GOI NG ON ON ORDER NO MAK*** AND MAK***
MB
Magdeline B's update06 Dec 2022, 13:56
Reviewer Update
PATHETIC SERVICE AND STILL WAITING FOR MY ORDERS I am so disappointed with Makro online orders, the call center is even worse because they keep on singing the same song ''ESCALATING IT" this the worst service i ever received. Can someone check what is happening with my two order number 1. MAK*** (They came Sunday to a business address even when i stated that its Monday to Friday) 2. order no MAK*** (on the 29th they brought my order with 2 outstanding baby soft tissues, i ordered 4 quantity and not 2. my details have not changed and i am not getting any communications, i called the silver lakes Makro but no answer...Call center is worse as no one knows anything CAN SOMEONE TELL ME WHAT IS GOI NG ON ON ORDER NO MAK*** AND MAK***