1 reviews | Active since Oct 2021
Pathetic service and robbing customers
I ordered barstools online from makro. It was advertised as 2 barstools for R1099. I placed an order and paid online for 2x the item. When my delivery came on 24th December 2024 there was only 2 stools in the box. I called makro customer service department immediately and complained, they check and said that i am correct they will contact the supplier to deliver the other 2 barstools. Since then i have been calling almost everyday for feedback and keep getting told they are escalating the matter and not getting feedback from the supplier. My husband called the supplier directly today and was told that makro falsely advertised the item and its 1 chair for R1099. When my husband called makro straight after he was told again they will escalate the matter. I will never purchase from makro online again. Pathetic service from such a big company.
