Pathetic service
Bought a smart Tv, fully paid it, delivered in time. Within a week the screen is bank. Contacted Makro, the consultant gave me two options, I opted for them to fix the TV. I receive a confirmation for my enquiry, that said within 72 hrs they will send a technician to come fix the TV. 5days later, no word from Makro. I call to follow up and I'm now told a different story, that they don't collect TVs of a certain inches. I need to arrange to drop it off in one of their branches , which is a 3hrs drive town away from mine. What the hell is that??
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Replies (1)'s updateReviewer Update
01 Aug 2023, 17:42Now tell me , how is it that a 55 inches is worth being picked compared to 50 inches, what madness is that, I buy a product because I expect it to be in best condition and when you deliver a failure you fail to rectify it??
's update01 Aug 2023, 17:42
Reviewer Update
Now tell me , how is it that a 55 inches is worth being picked compared to 50 inches, what madness is that, I buy a product because I expect it to be in best condition and when you deliver a failure you fail to rectify it??