Pathetic service

Item: Makro
Rating: 1
Author: Nicolene R

Thought I'd try and buy from them after having a terrible first experience. I have been waiting 2 weeks for an order that should've been delivered in 1. I ordered food during the lockdown, but had to go out and buy anyway. I know of 2 more families that are still waiting for their deliveries as well. I would never, ever recommend Makro to anyone and will not be buying from them again.

Helpful (0)

Replies (1)

Makro's replyOfficial

08 May 2020, 08:43

Good day Nicolene,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply08 May 2020, 08:43

Official