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Daneill M

1 reviews | Active since Oct 2018

27 Jun 2023, 10:11

Pathetic service

So, first I order something online and delivery should be between 2 and 5 business days. Then I get an email stating it will actually be much longer than that. I requested for a cancellation and refund but no one bothers to communicate. I logged in this morning to find that my order has been cancelled but there is no communication regarding my refund? WHERE IS THE REFUND, WHERE ARE YOU REFUNDING TO AND WHEN ARE YOU REFUNDING??!!!!

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Replies (2)
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Daneill M's update28 Jun 2023, 11:38
Reviewer Update
Thank you for the refund. Now I'd like to know what is going on with my order. 4 items have been received. I placed my order on the 22nd and this item has still not been attended to. Tomorrow is BUSINESS DAY 5. Please ensure that all of my items are delivered by tomorrow.
DM
Daneill M's update29 Jun 2023, 20:07
Reviewer Update
Another pathetic experience from Makro. 5 business days have come and gone. Seeing that yet another order of mine had to be cancelled because you over promise and under deliver. Rather leave the online shopping experience to the professionals. I want my refund immediately, I will not be further inconvenienced.