Pathetic service

I placed an order on the 4/08/2022 Order number MAK*** it was a two part order I received part one and I have not received part two, for two weeks I've been phoning makro sitting on hold for minutes ! I emailed customer service on the 10th and only got a response on the 15th I called makro Germiston on Friday and I was told it would be prioritized and delivered latest on Saturday I called on Sunday and I was told it would be taken care of urgently and I would be called back and guess what I haven't been called back it hasn't been prioritized I haven't gotten any help all I've done is wasted my time, airtime and money.

This is ridiculous your service is pathetic the delivery is 15 min away not even I stay in sunnyridge and I ordered it from makro Edenvale, this is such a big company but your customer service and delivery departments are not at all up to par!

No man I'm so ****ed off I had to chase you for a product I paid for. What **** !