1 reviews | Active since Apr 2010
Pathetic Service
<p>I bought a fridge yesterday to the value of R7999. To my amazement the staff was not very helpfull at all. I had to push the fridge outside and load onto my vehicle on my own. When I asked if they could help me, they said they dont assist with loading. </p> <p> </p> <p>How K%k is this that i am a customer spending thousands at your store and you cannot get anyone to assist me. what type of business is this. I am going to blast this over all social media as this cannot be how you treat paying customers. YOU HAVE LOST THE PLOT</p>
Thank you very much for bringing your concerns to our attention. We always enjoy getting feedback from customers regarding issues and concerns they have with regards to the Makro business, it keeps us on our toes.
Please rest assured that this matter is of utmost importance to us. In the interim we have also notified all the relevant personnel regarding your experience to raise awareness again and to prevent any recurrence of this nature. It is our goal that every customer leaves Makro delighted with the service they have received.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Thank you very much for bringing your concerns to our attention. We always enjoy getting feedback from customers regarding issues and concerns they have with regards to the Makro business, it keeps us on our toes.
Please rest assured that this matter is of utmost importance to us. In the interim we have also notified all the relevant personnel regarding your experience to raise awareness again and to prevent any recurrence of this nature. It is our goal that every customer leaves Makro delighted with the service they have received.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa