1 reviews | Active since Oct 2016

20 Oct 2016, 16:09

pathetic service

<p> i bought a leaking generator at makro in springfield durban and it busted now they are refusing to refund me my money.</p> <p> </p> <p>this shop is so pathetic and the workers there are not so helpful.i have been posting on this site but they dont seem to care.</p>

0
Replies (3)
Makro
Makro's reply21 Oct 2016, 10:17
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our service. We have escalated the complaint to the relevant department and we will be in-contact with you the soonest.

Regards

Mbali

's update21 Oct 2016, 16:55
Reviewer Update

Please ask someone to contact me on ********** 614. I saw a missed call from Makro and i called back,the receptionist took my number and said she will foward to complaints department then they will call me. im still waiting for your response.

Makro
Makro's reply01 Nov 2016, 15:33
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our service. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya