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Roxy O

1 reviews | Active since Oct 2020

13 Dec 2022, 18:09

Pathetic service

On the 8th I wrote a negative review because I did not received my goods we ordered online.

Makro responded to say that the issue would be resolved.

Yesterday we received a call to say that we'll receive our good by 17h00 today and if no delivery, we must call them. We have since tried for 45 minutes to get through to their call centre, but to no avail.

We really don't know what to do about this ridiculous pathetic service

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Replies (1)
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Roxy O's update14 Dec 2022, 15:26
Reviewer Update
This is the same standard response you gave me with my 1st complaint. I'm not available to receive delivery from tomorrow, then what? I need immeduate action, not words