BG
Bulelwa G
1 reviews | Active since Sept 2024
02 Sept 2024, 17:23
Pathetic service
I made an order July of melrose sweet milk and a melrose bacon was delivered I tried calling them no luck even wrote on their website and facebook instagram for a solution nothing ,I ordered six bottles one came broken another one asked my kids to try but they didn’t like it immediately had a allergic reaction I kept the four bottles, Last month I ordered again the sweet milk melrose and guess what the same bacon flavor was delivered again also again I went through the same horrific experience till today they haven’t replaced the bottle with the correct order neither did they refund me; those things are gonna be spoiled and they will blame me but I contacted them early they are just there in the boxes
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Bulelwa G's updateReviewer Update
03 Sept 2024, 10:10Feedback I had been waiting for since July and each and every month since last year I've been buying on Makro online even this month im supposed to buy im not sure anymore im really disappointed and everytime I call this is the response I get that it has been passed to relevant department for how long should I wait cause you don't even respond to Email if you did you would have since that from day 1 I noticed the mistake I wrote to you but for the second time same thing it's no longer a mistake.. Last week I was told to send email with the order now I did n that was Monday morning today it's another week since I've been waiting for response..This is not it your services now are disappointing 😔
BG
Bulelwa G's update03 Sept 2024, 10:10
Reviewer Update
Feedback I had been waiting for since July and each and every month since last year I've been buying on Makro online even this month im supposed to buy im not sure anymore im really disappointed and everytime I call this is the response I get that it has been passed to relevant department for how long should I wait cause you don't even respond to Email if you did you would have since that from day 1 I noticed the mistake I wrote to you but for the second time same thing it's no longer a mistake.. Last week I was told to send email with the order now I did n that was Monday morning today it's another week since I've been waiting for response..This is not it your services now are disappointing 😔