1 reviews | Active since Dec 2017
Pathetic Service
So I have placed an online order with Makro and paid them on 22/11/2017, I receive an email on 06/12/2017 from Makro stating that my order will be delayed. I mean seriously, I though the 14 days I already spent waiting was the delay, now I am informed that there is going to be a further delay. Makro a piece of advice, please do advertise that delivery will take place within 2 - 5 working days when you cannot deliver.
Makro staff at the call centre are even worse, they don't answer the phone, they email you to say someone will be in contact about your order.
To date, the only feedback I have received from Makro regarding my order, is the delay notification.
Hope these reviews, make the Makro management smile.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
