pathetic online customer experience

Order MAK*** This order was made and paid on the 18th July and expected to be delivered on the 25th July, today it is the 02nd August and I still have not received my order.

I spoke to several people from the call center and via email with no luck. I am sure that this is definitely my last order with Makro and will never do business with them ever again. Your customer experience is pathetic and hope no body ever does business with you again.

I am very disappointed and sad at how you handle your customers.