Pathetic On Line Purchasing Experience - Chapter 2

Thank you Mbali for your "promise that someone will call me" of this morning in response to my original Hello Peter complaint,..no one called me yet!

The reason for my "second" Hello Peter complaint: After all the delivery promises made on Saturday, 27 October 2018 by one of your online contact centre agents, no delivery yet (Promised yesterday). ....I now see (on the RTT tracking screen) that a return waybill was generated by RTT and product seems to have been sent back to the original supplier!! FACTS: .....My wife is at home all day...my cell phone is switched on all day long....our estate gate is manned 24 hours AND whenever a delivery is made the owner is called to validate the person at the gate before entrance is given....neither I nor my wife received any such calls from our security gate! My opinion is that RTT is trying to deliver at the wrong address and not at 10 Queensway, Irene Farm Villages (Estate). ...This is beyond unacceptable service!! What is the next steps....??....I need action today...I need a delivery today!! As it is I am done with Makro online!....I would recommend to anyone reading this complaint to find an alternative on-line tech supplier!