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Anuschka T
1 reviews | Active since Mar 2020
30 Jun 2025, 12:48
Pathetic. Makro Brakpan
Ordered things online on Friday, 27 June 2025. Paid in full, with delivery. Received the invoice the next morning around 4am. Wrong products in the invoice. They made a mistake. Now they not giving me my product. Asked for refund in full. They said they will refund on Saturday/Sunday. Still no refund, no call backs. They not even answering when you phone. Pathetic service
Helpful (0)
Replies (17)0
Replies (17)AT
Anuschka T's updateReviewer Update
04 Jul 2025, 11:42Still no feedback. Still no refund. Still no stock.
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Anuschka T's update04 Jul 2025, 11:42
Reviewer Update
Still no feedback. Still no refund. Still no stock.
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Anuschka T's updateReviewer Update
04 Jul 2025, 15:17Not sure why it takes that long. Very pathetic. Empty promises.
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Anuschka T's update04 Jul 2025, 15:17
Reviewer Update
Not sure why it takes that long. Very pathetic. Empty promises.
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Anuschka T's updateReviewer Update
04 Jul 2025, 15:52Just refund. Not sure why the wait is necessary. I paid immediately, you were happy to receive the funds, now I need to wait. Pathetic
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Anuschka T's update04 Jul 2025, 15:52
Reviewer Update
Just refund. Not sure why the wait is necessary. I paid immediately, you were happy to receive the funds, now I need to wait. Pathetic
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Anuschka T's updateReviewer Update
07 Jul 2025, 10:50Taking you more than a week to process refund.
Pathetic. Really. Never supporting Makro ever again.
Pathetic. Really. Never supporting Makro ever again.
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Anuschka T's update07 Jul 2025, 10:50
Reviewer Update
Taking you more than a week to process refund.
Pathetic. Really. Never supporting Makro ever again.
Pathetic. Really. Never supporting Makro ever again.
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Anuschka T's updateReviewer Update
09 Jul 2025, 09:43Still no feedback. Still no delivery. Still no refund. Seems like some kind of scheme you running.
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Anuschka T's update09 Jul 2025, 09:43
Reviewer Update
Still no feedback. Still no delivery. Still no refund. Seems like some kind of scheme you running.
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Anuschka T's updateReviewer Update
09 Jul 2025, 17:39So I need to wait another few weeks?
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Anuschka T's update09 Jul 2025, 17:39
Reviewer Update
So I need to wait another few weeks?
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Anuschka T's updateReviewer Update
11 Jul 2025, 10:50Still no feedback. Still no refund. This is now since 27 July (date of order). Today is 11 July. 15 days. PATHETIC. Definitely ****s running on your end.
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Anuschka T's update11 Jul 2025, 10:50
Reviewer Update
Still no feedback. Still no refund. This is now since 27 July (date of order). Today is 11 July. 15 days. PATHETIC. Definitely ****s running on your end.
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Anuschka T's updateReviewer Update
11 Jul 2025, 11:02Phoned again now. Still no refund initiated. Nobody know nothing. This is a S C A M
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Anuschka T's update11 Jul 2025, 11:02
Reviewer Update
Phoned again now. Still no refund initiated. Nobody know nothing. This is a S C A M
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Anuschka T's updateReviewer Update
15 Jul 2025, 08:30Still no assistance. Still no products. Still no refund. This is because people who is unable to do the jobs, is getting the jobs. How pathetic
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Anuschka T's update15 Jul 2025, 08:30
Reviewer Update
Still no assistance. Still no products. Still no refund. This is because people who is unable to do the jobs, is getting the jobs. How pathetic
Makro's replyOfficial
15 Jul 2025, 13:32Hi ****chka,
We apologies that this matter is delayed.
Please be advised that we are currently working on the refund to be initiated.
Once the refund has been initiated we will advise you accordingly.
Matter has been escalated to the finance department.
We apologies that this matter is delayed.
Please be advised that we are currently working on the refund to be initiated.
Once the refund has been initiated we will advise you accordingly.
Matter has been escalated to the finance department.
Makro's reply15 Jul 2025, 13:32
Official
Hi ****chka,
We apologies that this matter is delayed.
Please be advised that we are currently working on the refund to be initiated.
Once the refund has been initiated we will advise you accordingly.
Matter has been escalated to the finance department.
We apologies that this matter is delayed.
Please be advised that we are currently working on the refund to be initiated.
Once the refund has been initiated we will advise you accordingly.
Matter has been escalated to the finance department.
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Anuschka T's updateReviewer Update
15 Jul 2025, 13:41It is taking you 3 weeks to initiate the refund. I have been told numerous times that the refund has been initiated. So how are you still struggling?
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Anuschka T's update15 Jul 2025, 13:41
Reviewer Update
It is taking you 3 weeks to initiate the refund. I have been told numerous times that the refund has been initiated. So how are you still struggling?
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Anuschka T's updateReviewer Update
16 Jul 2025, 11:47Of course. Nobody knows nothing
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Anuschka T's update16 Jul 2025, 11:47
Reviewer Update
Of course. Nobody knows nothing
AT
Anuschka T's updateReviewer Update
16 Jul 2025, 11:47Thank you @Hello Peter
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Anuschka T's update16 Jul 2025, 11:47
Reviewer Update
Thank you @Hello Peter
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Anuschka T's updateReviewer Update
16 Jul 2025, 11:48Thank you @Hello Peter Team
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Anuschka T's update16 Jul 2025, 11:48
Reviewer Update
Thank you @Hello Peter Team
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Anuschka T's updateReviewer Update
16 Jul 2025, 11:49Thank you @Hello Peter Team
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Anuschka T's update16 Jul 2025, 11:49
Reviewer Update
Thank you @Hello Peter Team
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Anuschka T's updateReviewer Update
17 Jul 2025, 11:55Same old story the whole time. Absolutely NO confidence in anything you say
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Anuschka T's update17 Jul 2025, 11:55
Reviewer Update
Same old story the whole time. Absolutely NO confidence in anything you say
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Anuschka T's updateReviewer Update
17 Jul 2025, 13:18Sure
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Anuschka T's update17 Jul 2025, 13:18
Reviewer Update
Sure