DM
D M
1 reviews | Active since Oct 2014
22 Jul 2025, 14:12
Pathetic Makro
Purchased a set of suitcases online as this item is not available in store. My purchase was cancelled as they apparently have no stock. The problem now is that I have to wait 7 to 14 days for my refund. Why is this item online if the supplier has no stock??? What do I now do in terms of purchasing the suitcases? The item is not R200 that I can afford to maybe wait for my refund. I called the call center and they are not able to help or not willing to help. This is just not on. This was no fault of mine and I feel they should refund the purchase immediately in the same way they took the money when the purchase was made.
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Replies (2)DM
D M's updateReviewer Update
23 Jul 2025, 10:55 Refund Request ID: CR***
Order # OD***
Order # OD***
DM
D M's update23 Jul 2025, 10:55
Reviewer Update
Refund Request ID: CR***
Order # OD***
Order # OD***
DM
D M's updateReviewer Update
23 Jul 2025, 15:14So still the 7 to 14 day wait! This is totally wrong of MAKRO!!! How is it that other Mass Mart stores can refund a purchase? I am not happy with your response. And again, YOU ADVERTISED SOMETHING THAT YOUR SUPPLIER HAD NO STOCK OFF!!!! No fault of mine.
DM
D M's update23 Jul 2025, 15:14
Reviewer Update
So still the 7 to 14 day wait! This is totally wrong of MAKRO!!! How is it that other Mass Mart stores can refund a purchase? I am not happy with your response. And again, YOU ADVERTISED SOMETHING THAT YOUR SUPPLIER HAD NO STOCK OFF!!!! No fault of mine.