Pathetic instore customer assistance

I’ve been to Marko stores in Cape Gate on Saturday 12/01/2019.

I was in the pool department and required some assistance. There was no-one there so I went to a manager at a different department and they called them over the intercom to come assist me. Standing around for 15 min waiting nobody came. I understand the store was busy so I went again and asked around. Again they called for assistance over the intercom. After almost standing around for more than 30 min and really irritated and impatient already - I left the store empty handed and not very happy at all. As NOBODY even came back to me or assisted me.

Sunday (the fool I am) went back again and this time went earlier to avoid the rush....and the same thing happened!!! NOBODY was there AGAIN!! We had to go look for managers to call someone thrice over the intercom!!! Like idiots we waited around AGAIN for over 30minutes !! We needed to buy the item as no other store had it!

How can a big store like that have such pathetic in store customer service???? Guess they don’t need the business at all.

I would think twice before I go buy anything at Marko, will really be my last and final resort. I'd rather drive out my petrol to look for something elsewhere.

Thank you MAKRO Cape Gate for wasting my time!!!