Pathetic handling of My query!!!

<p>I recently bought a Canon printer through Makro SilverLakes, This printer is still under warranty It has failed me twice already that I brought it in for repairs each time im told it is fixed but I keep experiencing same problem. i am not willing to take this printer back because the quality thereof is very poor. makro is however forcing me to keep this useless piece of equipment and have failed to communicate accordingly with Canon so that my money can be refunded. I refuse to take this printer back to my office only to have to bring it back again for "repairs" I ned makro to deal proffesionaly with the matter and send this printer to Canon and credit me back my refund.</p>