Pathetic Experience

I bought a canon printer at Makro Centurion last year april and it has stopped working. I took it to Partserve for repairs and i was informed that the printer is out of warranty. To my knowledge the printer has a 3 years warranty. I then took the matter to Makro and i was informed that i should have registered the machine online for an extended warranty, an information which was never shared to me as client during purchase. I found this being a **** as noone informs customers about this and neither do customers sign a warranty slip to ensure that you understand what you are purchasing.