Pathetic Delivery service

Good Morning

I would to express my disappointment in Makro, your delivery service is pathetic,I purchased a freezer online on the 24th and ever since been struggling to get it delivered.

I spoke to several people with no luck, its always ready waiting for the couriers at Cape gate ,yesterday I had tp call via Cape Gate stores as your lines are always busy or out of order then they connected me to a Patrick that assured me that I will get my freezer today and that he will have them call me in the morning before delivery.

I needed to leave my key with neighbour that could help them selves to things in my home for all I know because having to smell when makro wants to deliver,I cant buy my festive meats because I have no where to put it in,is makro going to give me rhe difference in cash when all the meats hit sky high in price because ive been missing specials? No the same as you wont see me in if I have short cash.

Im extremely ****ed off and you are actually putting me off from ever buying from you again.

I want my freezer delivered today & im sick of hearing the "Black Friday" excuse.

Regards Tasneema