1 reviews | Active since Aug 2016

04 Feb 2022, 09:09

Pathetic Customer Services

Pathetic Incompetence Service The courier did not sms as prescribed via confirmation email by Makro Online Customer services. Further to arrival failed to contact me (the client), then leaves, with the item, without notifying me. What an idiot/ Imbecile/*****. This ***** clearly does not value their job. People like this should not be employed by prestigious companies of the Wal-Mart Group. I they called the contact center to complain, of which I was told they would investigate, a follow up email was sent to customer service, due to no feedback. Still no reply, of which I had to call customer service contact center yet again this morning. Awaiting feedback....

Why should I the client go through such teethidous antagonizing experience??? Why does Makro employ such delinquents from Drivers to Customers Contact Centre Consultants.

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Replies (1)
's update04 Feb 2022, 10:03
Reviewer Update
Thank you, for your spontaneous feedback with regard to this matter. I look forward to your speedy resolution within your time frame specified.