Pathetic customer Service regarding online refunds

Item: Makro
Rating: 1
Author: Bianca H

I bought a hard drive online, upon delivery i noticed i bought the wrong one. I took it to Makro for a refund on 02 December 2017 and i am still waiting for my refund, after numerous email correspondence saying my refund is being processed. I will never buy anything from them again. Service is utterly poor

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Replies (1)

Makro's replyOfficial

20 Feb 2018, 11:23

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply20 Feb 2018, 11:23

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya