RT
Rooi T
1 reviews | Active since May 2025
01 Dec 2025, 11:09
Pathetic Customer Service
I bought a set of tyres online , only to receive incorrect product. The seller listed on the Makro Website is imperial Crown which does not seem to exist. No contact details ,no Website
Helpful (0)
Replies (3)0
Replies (3)RT
Rooi T's updateReviewer Update
01 Dec 2025, 13:04Done So , I need my order corrected, refund does not help . your turn around time is too long .I will be out of the country by then and i need to drive my vehicle for the trip.
RT
Rooi T's update01 Dec 2025, 13:04
Reviewer Update
Done So , I need my order corrected, refund does not help . your turn around time is too long .I will be out of the country by then and i need to drive my vehicle for the trip.
RT
Rooi T's updateReviewer Update
01 Dec 2025, 15:49image.png 50.92 KBNow Makro come back to me with this ticket:
The information on this ticket is very misleading
i) the product that they have on the ticket to collect does not match the product that I received. What is in the description is what was supposed to be delivered.
ii) They say preferred resolution is refund, we did not agree to the refund, i prefer the correct goods to be delivered. Is it your policy, if so rather , communicate clearly than leave everything to chance,
The information on this ticket is very misleading
i) the product that they have on the ticket to collect does not match the product that I received. What is in the description is what was supposed to be delivered.
ii) They say preferred resolution is refund, we did not agree to the refund, i prefer the correct goods to be delivered. Is it your policy, if so rather , communicate clearly than leave everything to chance,
RT
Rooi T's update01 Dec 2025, 15:49
Reviewer Update
image.png 50.92 KBNow Makro come back to me with this ticket:
The information on this ticket is very misleading
i) the product that they have on the ticket to collect does not match the product that I received. What is in the description is what was supposed to be delivered.
ii) They say preferred resolution is refund, we did not agree to the refund, i prefer the correct goods to be delivered. Is it your policy, if so rather , communicate clearly than leave everything to chance,
The information on this ticket is very misleading
i) the product that they have on the ticket to collect does not match the product that I received. What is in the description is what was supposed to be delivered.
ii) They say preferred resolution is refund, we did not agree to the refund, i prefer the correct goods to be delivered. Is it your policy, if so rather , communicate clearly than leave everything to chance,
RT
Rooi T's updateReviewer Update
01 Dec 2025, 16:00How do i share my order number?, i cannot share on this platform for the obvious reasons
RT
Rooi T's update01 Dec 2025, 16:00
Reviewer Update
How do i share my order number?, i cannot share on this platform for the obvious reasons