Pathetic Customer Service

Bought a Hisense Gas Stove from Makro Strubensvally on 09 August 2020, paid in full plus delivery. Sales staff and Manager checked stock and confirmed that 3 units was left and my unit was booked for delivery. Delivery date came and no stove so I went in to the store on the 14th to establish where my stove is. After 30 minutes the manager established that I purchased on the 9th and their sales staff sold my unit and the other 2 on the 10th (oversold). From here it was a principle from Makro staff that **** happens and you must wait, promised my unit to be delivered on the 19th and this was clearly just to get rid of me. 20th I went back and now a new manager checked and promised to find my unit, one phone call a day later with the same story. Makro staff has a total go fly a kite attitude and my kitchen was dismantled as I was expecting a stove on the 13th. Get your act in order or supply me another stove at your own expense as I will not pay in additional money for your negligence. I want my stove and also want to be compensated for the negligence and frustrations caused by your store staff!