Pathetic customer service.

I placed an order with Makro on the 5th of December 2023. These were Stockvell items and I was suppose to deliver it in the 15th of December 2023. Guess what I'm still waiting and it's not even a massive order. I'm beyond angry. My delivery address got mixed up and I'm in Cape Town theybtried to deliverbit in Bloemfontein. We'll my address was changed and still no delivery even after talking to Makro online as well as the store manage Gregg. Reviewed Makro on Hello Peter and a David from contacted me and promised to sort this out. Now my emails are being ignored by Makro Bloemfontein as well as by David Mabena. Last week I decided to cancel my order and low and behold their delivery company called to deliver my order in Ladysmith this morning.. Keep in mind I'm in Somerset West and the address were changed on the 6th of December. Called this morning and consultant confirmed the request last week but nothing has been done about it. Seriously, I so frustrated with Makro. I've send numerous emails as well as calls and now because of Makro's incompetence I might loose clients because they still waiting on their hampers to be completed This has put me in a very bad spot with my clients. They going to contact me and be so understanding and once they put the phone down I'm going g to be treated like **** again because why should we worry about one client.