PATHETIC customer service

Hi, ordered items beginning of March (MAK ********** ). Received sms stating that order will be delivered by DSV within 1-3 days on 7 March. After no delivery I followed up with DSV who said they've received the order but not the shipment. Followed up again with Makro. Was then told that items were sent for delivery to Time Freight. After non-delivery followed up couple of times and were told that goods were shipped. Eventually followed up with Time Freight at the end of March who then told me that the truck was ****** on 13 March and they've notified Makro on 14 March. Last comms they had with Makro was 15 March. Followed up at least twice a week without any success... standard answer is that this will NOW receive priority, it has been escalated, it has been shipped, etc. After logging complaint on HelloPeter I finally received half my order on 23 April. Followed up with new courier (Dawn Wing) - they have not received the fridge from Makro so can't deliver it. 2 Months later and I still have not received my total order. Can you please URGENTLY attend to this?