CS
Corné Stroebel
1 reviews | Active since Oct 2019
22 Oct 2019, 07:43
Pathetic customer service
Pathetic customer service: (I, the customer, am not getting any service)
Still no laptop.... Even after this “feedback”: Makro's reply: 17 Oct 2019, 10:27
Good day Corne,
Thank you for reaching out to us.
Please accept our humblest apologies for the inconvenience this has caused you and for the lack of contact from our center. This is not customer service and we will advise our contact center management to put preventative measures in place. We will liaise with the couriers along with the suppliers regarding your order so they can provide us with feedback and contact you the soonest it is received.
Please be advised that feedback will be provided within 48 hours.
Kind Regards, Makro Hellopeter Team
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
22 Oct 2019, 09:44Good day Corne,
Thank you for your review.
Please be advised that we are currently following up with the couriers and we will call you during the course of the day to update you on the delivery of your order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review.
Please be advised that we are currently following up with the couriers and we will call you during the course of the day to update you on the delivery of your order.
Kind Regards,
Makro Hellopeter Team
Makro's reply22 Oct 2019, 09:44
Official
Good day Corne,
Thank you for your review.
Please be advised that we are currently following up with the couriers and we will call you during the course of the day to update you on the delivery of your order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review.
Please be advised that we are currently following up with the couriers and we will call you during the course of the day to update you on the delivery of your order.
Kind Regards,
Makro Hellopeter Team