RT
Riana T

1 reviews | Active since Oct 2019

03 Oct 2019, 15:20

Pathetic costomer service

Never order anything through Makro's online ordering services. I ordered 3 books through them. It has been 3 months and I still only received 1 book. Their service is beyond pethetic!!!!

0
Replies (1)
Makro
Makro's reply04 Oct 2019, 14:42
Official
Good day Riana,

Thank you for bringing this matter to our attention.

Please accept our sincerest apologies for your experience with our online service and the service you have received overall.
This is not the kind of service we want our customers to experience and we will address accordingly.

As soon as we have further feedback we will contact you to update you on your order.

We do humbly apologize and we thank you again for allowing us to assist you in this regard.

Kind Regards,
Makro Hellopeter Team