Pathetic Communication

<p>I am dissapointed to report on the poor service that I have received from Makro. My cellphone which I purchased on contract from Makro was giving me trouble. I gave it for repairs to Makro on the 13th Dec 2016 and only received an sms on the 4rd Jan 2017 indicating that my cellphone was received by the Mobile Africa service center. I have been emailing Mobile Africa for an update since I have handed in my cellphone but they ask me to deal with Makro who has proven to be completely inefficent to deal with my query. Furthermore, Mobile Africa now has indicated that they do not know the fault on the cellphone yet this has not been communicated to me by Makro and yet again Mobile Africa has again asked me to deal directly with Makro. </p>