ZC
Zaz C
1 reviews | Active since Nov 2017
18 Nov 2021, 14:47
Pathetic after service Bosch XXL fridge
Pathetic after service... my XXL Bosch fridge hinge broke before the warranty has ended. Makro is referring me to Bosch who advised we must wait for 3 weeks for a hinge. This after 2 weeks already. Goods in my fridge is off and i had to throw i out. No response from Makro as per email sent. Big companies like Makro and Bosch with pathetic after service. I need them to give me a credit so that i can buy a new fridge! why sell XXL fridge if the hinge break within 2 years. How pathetic that there is no feedback from Makro!!!
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Zaz C's updateReviewer Update
29 Nov 2021, 10:43I've been receiving messages that my request number *** has been dealt with. This is so wrong!!!! Nobody has even contacted me from Makro and i still have a faulty fridge of which is such an inconvenience to me!!! Your after sales service is pathetic. There is no way to contact a real person you only get referred to automated responses...
ZC
Zaz C's update29 Nov 2021, 10:43
Reviewer Update
I've been receiving messages that my request number *** has been dealt with. This is so wrong!!!! Nobody has even contacted me from Makro and i still have a faulty fridge of which is such an inconvenience to me!!! Your after sales service is pathetic. There is no way to contact a real person you only get referred to automated responses...