KC
Kamalan C
1 reviews | Active since Nov 2019
14 Nov 2019, 15:01
Pathetic aervice recovery
I have sent complains about false advitising for the past 2 days and no one responds and they claim response is faster via what's up. I had simarlar issue with another retailer and this was resolved in an hour. Most pathethic service ever
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Makro's replyOfficial
15 Nov 2019, 15:59Good day Kamalan,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Management to urgently advise on the promotion so we can get back to you. The soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 72 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Management to urgently advise on the promotion so we can get back to you. The soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 72 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply15 Nov 2019, 15:59
Official
Good day Kamalan,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Management to urgently advise on the promotion so we can get back to you. The soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 72 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Management to urgently advise on the promotion so we can get back to you. The soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 72 working hours.
Kind Regards,
Makro Hello Peter Team