PATHETIC !!!

I placed an online order for 6x storage boxes on Thursday 21 November. Pay U system crashed causing the payment to fail. I did a payment on Monday after Pay U informed me that the transaction failed on their side. I received yesterday an email from Makro saying that my order will be delivered by Friday 29 November. I was pleased about this. Today, I received an email stating that only 1 box will be delivered on Thursday 28 November and a refund was processed for the other 5x boxes. When I chatted via Whatsapp to Makro, I was told the store (Riversands) is now out of stock. YET, Strubensvalley & Woodmead stores (closest to my address) have stock of the item. Furthermore, when I ordered, the price per box was R259. Today it shows now as R279. SO, if I order the other 5x, what are the chances of the order being routed to a store with NO STOCK, plus paying a higher price and additional delivery charges. ALL this unnecessary hassles because someone in Makro did not do their job properly to check stock levels before routing my order.

Only one word for you, Makro - PATHETIC !!!!