NS
Ninon S
1 reviews | Active since May 2012
05 Nov 2017, 11:07
Pathetic
We bought a TV and TV wall unit mount at the Port Elizabeth branch yesterday. When we got home the *****s of the wall unit did not fit the TV. We called Makro this morning and the guy at the TV department told us that we should go to a hardware store to get the correct *****s????? What???, we are on a farm 66 km outside PE and the closest town does not have a sufficient hardware store. This is unacceptable - why didn't they warn us that this specific TV wont fit?
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Replies (3)
Makro's replyOfficial
07 Nov 2017, 07:32Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Makro's reply07 Nov 2017, 07:32
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
NS
Ninon S's updateReviewer Update
09 Nov 2017, 09:02Hallo Mbali, 48 hours later and still no feedback?
NS
Ninon S's update09 Nov 2017, 09:02
Reviewer Update
Hallo Mbali, 48 hours later and still no feedback?
NS
Ninon S's updateReviewer Update
10 Nov 2017, 12:51Please could someone get back to me?
NS
Ninon S's update10 Nov 2017, 12:51
Reviewer Update
Please could someone get back to me?