CG
Cindy G

1 reviews | Active since Mar 2014

07 Mar 2025, 08:38

Pathethic Service

I purchased and paid for an item online with Makro, a few hours later, received a message saying my order was cancelled due to no stock, And then a few hours later the item is back online and at a higher price. This is unacceptable. Store advised a price online and probably realised their error when i placed my order and then lie about the product bein unavailable and then few hours later edit the price and stock is available. Is this the kind of service that Makro offers. Lie to their clients. I dont want a refund, I want the item at the discounted price that I paid that was online.

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Replies (1)
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Cindy G's update13 Mar 2025, 11:19
Reviewer Update
I think Makro is missing my point here, I did not request a cancelation or refund, Makro canceled my order due to no stock and few hours later posted the stock available at a higher price.

I will gladly purchase the item again but at the price that it was initially advertised for and as a consumer, "the price you see is the price you pay", Someone obviously made an error at Makro and canceled my order once they realized that the pricing was incorrect, that is false advertising from Makro and also blatant lies as I received communication saying order canceled due to no stock