Partial delivery of EXPIRED snacks!

I received my online order yesterday. Upon checking, I noticed that not everything was delivered. Half of the items have also expired, dated to as far back as 2022.

I am very unhappy with this order. I ordered 24x Maynards jelly beans and received 15x jelly beans (7 of which have expired) and 1x fruit jubes which i did not order. I also ordered 10x Knorr cup a snack and only received 6. I was not refunded for the items that were not sent.

Box was received sealed with the Makro sealing tape, which says items could not have been removed after it was collected from the store.

I have order many times from Makro, many of these orders being items on special and never have I been sent expired goods.

Furthermore, customer care has still not responded to my mail about this unacceptable partial order sent, I have even tried leaving reviews on Makro’s website. No surprise, i get a response out of that saying my reviews cannot be published as it does not meet your “website guidelines”. So apparently telling the truth of expired goods and damaged goods being sent does not fall under your website guidelines.

This is ridiculous. Am I as a customer suppose to be happy with what i got now?