1 reviews | Active since Jul 2017

07 Aug 2019, 22:36

Paid up letter

I had an account with Makro.. The account was settled end February 2017.. Still today I am still waiting for makro to update credit status... As we speak now.. My makro account is sitting on 2 years arrears on credit bereau. My ID ***. Account No. ***93 3023 I need assistance with paid up letter to clear credit bereau.

Regards Martel Letsaba ***

0
Replies (2)
Makro
Makro's reply08 Aug 2019, 08:56
Official
Good day Tsoks,

Thank you for reaching out to us.

Kindly note that due to security reasons, you will personally have to call RCS customer service center on ***, in order for them to send you a letter.

If you need further assistance please let us know.

Kind Regards
Makro Hellopeter Team 
's update08 Aug 2019, 09:03
Reviewer Update
I have called makro so many times even now... Call ref. No. ***.
I can tell you they can't help as they have been escalating the matter for the last 3 weeks... Please help...