sH
sylvia H

1 reviews | Active since May 2010

02 Aug 2016, 14:25

OVERPRICED CARTRIDGES

<p>On the 19 July I bought a replacement HP black cartridge for my HP Officejet Pro 8600 for R849.00 from Makro Vanderbijlpark. I queried the price with the salesman at the time. I then emailed a customer complaint to Makro and was contacted by Jacques Delport who promised to look into the pricing of the cartridge + come back to me. I scourced the cartridge for the price of R530.10 inclusive of vat and at another retailer + at Vaal Mall it was just over R600.00. I have sent Jacques several emails which he has read, but not responded to. I thought it could be just a pricing structure error, Makro I need feedback surely you can do better than that.</p>

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Replies (1)
Makro
Makro's reply05 Sept 2016, 11:45
Official

Thank you for taking time to contact us .

We will always give you the best deal available but time to time some retailers will undercut us when they advertise some products and this may be due to various reasons beyond our control.

Once again we are committed to giving you the best deal at all times.

Regards

Mmule Moropa

Best regards,