LG
Linda G
1 reviews | Active since Aug 2019
07 Aug 2019, 14:39
Overcharged on R100 deals and shelf price
Afternoon Hellopeter Again overcharged at Makro. My visit for the R100 deals ended in overcharged again. This has happened before.
I bought the following articles on the R100 deals and some shelve prices which is not the same.
OSRAM LED GLOBES - 5 for R100 - I payed R125 TOP CLASS SOYA MINCE 500G - R91.95 - shelve price - I payed R103.45 SUPA SNAX SAV/DELIGHT 500G - R49.95 - shelve price - I payed R59.95 NATURE VALLEY GRAN/BAR 3 FOR R100 - I payed R149.85
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Makro's replyOfficial
08 Aug 2019, 08:49Good day Linda,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Carnival branch.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Carnival branch.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply08 Aug 2019, 08:49
Official
Good day Linda,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Carnival branch.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Carnival branch.
Please allow us some time to contact the necessary departments to ensure this gets sorted and resolved.
Again, we do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team