AT
Amanda T

1 reviews | Active since May 2018

28 Jun 2025, 18:05

Outstanding refunds for headboard

I am still awaiting a refund of the headboard I bought in April,then returned it as it was not in a good state. Out of 4 items I returned they refunded me 3. I have been sending emails reminding them about the outstanding balance. At this i feel that they are enjoying sending customers from pillar to post. This is another reminder that I want my money. I am disgusted with the way they handled this matter.

0
Replies (3)
AT
Amanda T's update08 Jul 2025, 12:12
Reviewer Update
I will unfortunately do not such thing,why must I send my bank statement to an anonymous person?
I have stated that out if 4 items I bought 3 items were refunded .
I will send you the refund quite from you finance team but not my bank statement. You must then send me something that says I was refunded,send that proof before I escalate the matter to small claims. I will not lie and say I did not receive the money when I did,R1679.00 that is what I am missing . Please refund me
AT
Amanda T's update25 Jul 2025, 06:49
Reviewer Update
Good day

Kindly update me on the outstanding refund. We are now approaching end of July month.
AT
Amanda T's update06 Aug 2025, 19:51
Reviewer Update
Good evening

Thank you,i have finally received my money.