tX
tabile X

1 reviews | Active since Jan 2014

24 Feb 2026, 19:40

Outstanding Refund

In June 2025, I placed an order which I cancelled on the same day after realizing that I had entered the incorrect delivery address. The order was successfully cancelled; however, I have not received the full refund due to me. For the past eight months, I have been attempting to resolve this matter without success. I have not been given a clear explanation for the delay nor a definitive timeline for resolution. This level of service is extremely disappointing.

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Replies (1)
tX
tabile X's update11 Mar 2026, 18:23
Reviewer Update
Good Day Makro Team

I am yet to get the refund. I have been taken back and forth, they are now requesting a POP for a online purchase. How does a bank create a POP for a purchase? Is this a tactic to **** me off my refund?