Outstanding Order from 24th September

I did a purchase in the Makro website on the 24th September for amount of R2999. 00. The tent i purchased was advertised in the Argus for the above amount. When i did the purchase online the price was different. Before I did the purchase I spoke to Happy Khumalo who said there was a problem on their side but i could do the purchase for R2999.00 and send the proof of payment to him. Which I did on the 24th September. The next day I received an email from Zanele Dlamini who said there is an outstanding amount on my order. I received communication that they working on it with the finance department. 12 October I phoned in and was told that there is no stock. Happy Khumalo told me they will be receiving stock between 14th -16th October. 19th October Zanele Dlamini sent an email to say stock is in transit. On the 19th I spoke to the supervisor Ceailia who advised she wouldcontact me in the week of 26 -31st October as the stock takes time to distribute between branches. She never contactedme as she said she would. This morning i phoned in spoke to Ceailia who now has advised me that there is no stock available. The stock that came in was all damaged. No one is communicating with me!