ES
Ednah S

1 reviews | Active since Mar 2009

22 Jul 2019, 16:33

Outstanding customer service

I would like to complement one of your staff members that assisted us yesterday when we were doing grocery shopping for Mandela day. Sphamandla was called by one of the telesales ladies to assist us. It was a lot of grocery to get, but what I appreciate about Sphamandla was the fact that he energetic and friendly throughout the whole experience of getting grocery. I honestly appreciate the energy and the attitude of that young man. To top it all even after we had paid he waited for our driver to arrive and helped us pack staff into our car. The guy was literally sweating because it was really a lot, but the energy and the attitude of that young man , made me enjoy shopping at Makro Woodmead. In that as well let me acknowledge the excellent customer service i received from Grace Hlongwane as she was assisting me get a new lost card.

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Replies (1)
Makro
Makro's reply22 Jul 2019, 16:43
Official
 Good morning Ednah,
Thank you for the time taken to write this review.

We really appreciate what you have to share and we're really glad to read that you received excellent service from Sphamandla and our Woodmead Team. We will ensure that they get the recognition they deserve, as we always aspire to give you good customer service at all times and it is appreciated when a customer sees that. 

We hope you enjoy your day further.
Kind Regards 
Makro Hellopeter Team