NJ
Nolene J
1 reviews | Active since Aug 2010
21 Dec 2021, 13:51
Outstanding customer service
I just want to compliment Robyn Lea Appliance department manager for her outstanding customer service delivery on the 20/12/2021 Our fridge was delivered and when technician uboxed to remove fridge doors we noticed a dent on the side. I logged the call by the customer service and they advised me that I can call the store directly to speed up the process. I spoke to Robyn and she made sure that we had a frigde delivered today with a job number for technician to remove doors so that fridge can be moved into our house. The fridge she arranged needed to be sourced for available stock so I know she made a great effort for the fridge to be in time before the christmas.
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Makro's replyOfficial
21 Dec 2021, 15:17Good day Nolene,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Montague Gardens branch.
We will certainly make Robyn Lea aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Montague Gardens branch.
We will certainly make Robyn Lea aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Makro's reply21 Dec 2021, 15:17
Official
Good day Nolene,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Montague Gardens branch.
We will certainly make Robyn Lea aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro Montague Gardens branch.
We will certainly make Robyn Lea aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team