BX
Biziwe X
1 reviews | Active since Nov 2020
09 Dec 2020, 16:28
Outstanding Customer Experience
I called the Call Centre to enquire about my online order. When I got disconnected, the Call Centte agent called me back. Was his name Luvo or Lundi? The number registered Tembe on my phone. Big Up to the gentleman.
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Makro's replyOfficial
09 Dec 2020, 17:11Good day Biziwe,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our contact center customer service consultant.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our contact center customer service consultant.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Makro's reply09 Dec 2020, 17:11
Official
Good day Biziwe,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our contact center customer service consultant.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our contact center customer service consultant.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hello Peter Team