nM
niresh M

1 reviews | Active since Feb 2009

29 Nov 2017, 09:04

Out of stock and no feed back

Placed an order online, was told there was stock at the branch. However when i went to the branch there was no stock. I have tried to contact the store to as when will stock be arriving and i have had no response from them. THEY DONT PICK UP THE PHONE.

0
Replies (2)
Makro
Makro's reply01 Dec 2017, 14:25
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Zanele Zwane

nM
niresh M's update04 Dec 2017, 13:18
Reviewer Update
Hi I did respond to the person who called me via email, since then no response and my money was not returned. Its pity that a huge store like MAKRO can treat people that way they can. It cost me over R400 extra to buy the stuff somewhere else, but MAKRO does not car about that, they will refund the money in their time