NR
Nic R
1 reviews | Active since Sept 2011
19 Apr 2019, 11:03
Orders Missing
Earlier yesterday I ordered the Nintendo Switch for R4499. I chose Eft payment. This gave me 48 hours to pay.
In the evening I wanted to make the payment but when I logged into my Makro site, the order was missing. I tried to re-order and the website told me the product is no longer available. I am super disappointed and if this is how Makro does business I will stay away.
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Makro's replyOfficial
21 Apr 2019, 10:14Good Day Nic,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure whether stock was then unavailable or it was a website glitch, our IT department will advise on this.
Thank you again for taking the time to alert us of this as we will now investigate and put preventive measures for the future.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure whether stock was then unavailable or it was a website glitch, our IT department will advise on this.
Thank you again for taking the time to alert us of this as we will now investigate and put preventive measures for the future.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply21 Apr 2019, 10:14
Official
Good Day Nic,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure whether stock was then unavailable or it was a website glitch, our IT department will advise on this.
Thank you again for taking the time to alert us of this as we will now investigate and put preventive measures for the future.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this inconvenience, we will be looking into this and contact our Online department to address. We are not sure whether stock was then unavailable or it was a website glitch, our IT department will advise on this.
Thank you again for taking the time to alert us of this as we will now investigate and put preventive measures for the future.
Kind Regards,
Makro Hellopeter Team
Best regards,